Frequently Asked Questions
Find Answers To All Your Questions
Orders
Shipping & Delivery
Refund & Exchange
What are my payment options?
How to track my order?
How do I cancel or change my order?
Unfortunately, it’s not possible to make any changes to an order or cancel it once it has been placed.
How long does the delivery take?
Orders within the USA are usually shipped and delivered in 3–5 business days.
International orders typically take 8–12 business days for delivery
Do you offer free shipping?
We occasionally offer free shipping promotions depending on the season and available offers.
Currently:
• Shipping within the United States costs $1.50 for all orders.
• International orders over $100 qualify for free shipping.
• International orders below $100 include a $20 shipping fee.
Do you ship overseas?
Yes, we ship to the following countries only:
United States
Canada
France
Italy
Luxembourg
Monaco
Netherlands
Vietnam
Denmark
Finland
Malta
Iceland
Liechtenstein
Sweden
Norway
Portugal
Macau
Australia
Indonesia
Philippines
Thailand
New Zealand
South Korea
What is your Refund & Exchange Policy?
No refunds are offered after purchase. All sales are final, and returned items will not be accepted.